You can deactivate Members to terminate course access for all courses. You can reactivate deactivated members.
unsatisfied customers
End course access manually only for members with free course access.
End purchased course access exclusively with a return made via Digistore24.
This way, you avoid queries from dissatisfied customers.
Good to know
If a deactivated member buys a course, they can only access that course once you have reactivated them.
How to deactivate a member:
- Switch to the website in Digibiz24 where you want to make changes.
- Click on Members in the menu bar on the left-hand side.
- Click on the three-dot icon
for a member.
- Click on Deactivate.
- Confirm the change.
The member can no longer log in and has no access to their courses.